Privacy Policy

Last updated: November 18, 2026

This Privacy Policy applies to all websites, applications and software owned and operated by DoubleDoor Technologies, Inc. (“DoubleDoor,” or “us”), as well as any services provided through or provided by DoubleDoor (“Services”). Each time you access DoubleDoor, the most current version of the Privacy Policy will apply.

1.
Personal Information Collection: DoubleDoor collects certain personal information in connection with your use of the Services. The types of personal information we collect may depend on how you interact with us. For example, we may collect:
1. a)
  Account Information: When signing up for an account, we may ask you to provide your first name, last name, email address, and date of birth. You may also have to provide financial information including payment and payout information, address, and professional licensure, company information, profile picture, and all associated necessary professional documentation, as well as any other information we deem necessary to create an account.
2. b)
  Professional Licensure Verification: To ensure we maintain a safe and secure environment for our users, we require certain identifications, including government ID and professional license, or any information needed for authentication, when signing up as a professional (“Professional”).
3. c)
  Communications: When you contact us, another user, or a Professional through DoubleDoor, we may collect personal information from your communications.
4. d)
  Financial Information: We may also ask you for financial information, such as payment and payout information, or pre-qualification to forward to a service provider, if applicable (e.g. a mortgage banker).
5. e)
  Information you voluntarily provide: You may choose to provide additional information to DoubleDoor in order to have a better user experience. This includes when you fill in a form, add or update information in your DoubleDoor user account, respond to our surveys, any communications with our customer service department, or any other personal information you may choose to provide to DoubleDoor.
2.
Personal Information Collected Automatically: When you access DoubleDoor, we automatically collect certain types of personal information. Such as:
1. a)
  Location Information: When you use certain Services, DoubleDoor may collect information about your location in order to provide results that are relevant to you. Mobile applications may automatically collect location data; you may change location data sharing in your mobile device’s settings.
2. b)
  Usage Information: When you access DoubleDoor, we may collect data on what kind of pages and content you view, and your searches, and other actions on DoubleDoor to provide you with a tailored user experience.
3. c)
  Log Data and Device Information: We collect log data and device information when you access DoubleDoor. This includes: clicks on links from or through DoubleDoor, how you have used DoubleDoor, your IP address, access dates and times, and your computer and software information, as well as other information we collect.
3.
Personal Information Collected from Third Parties: DoubleDoor may collect personal information that others provide about you when they use the Services. We also verify professional licenses against third party databases, professional databases, state registration, professional real estate trade organizations, other public sources, etc.
1. a)
  Third Party Services: DoubleDoor may collect personal information from third party services, such as a payment or payout service, including PayPal, Alipay, WeChat, or similar financial services.
4.
How We Use Personal Information: We use your personal information to provide the Services. We may also use any of the information we collect for the following purposes:
1. a)
  To improve DoubleDoor and user experience on our Services;
2. b)
  To correct functionality errors;
3. c)
  To maintain the safety of our Services;
4. d)
  To provide customer service;
5. e)
  To develop additional technologies and software;
6. f)
  For any legal reason we are required to do so;
7. g)
  For any purpose that has been disclosed to you and to which you have consented.
5.
How We Disclose Personal Information: DoubleDoor may disclose your personal information with service providers and vendors that help us provide the Services. We may also disclose your personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transactions), including negotiations of such transactions in accordance with applicable laws.
6.
Public Information: Some of the information you provide will be publicly visible. This includes, but is not limited to, the following:
1. a)
  Listings are public, and include the listing’s approximate location, description, and may include previous purchase history;
2. b)
  Parts of your profile may be visible (for example, if you are a professional on the platform).
7.
Legal Compliance and Response to Legal Requests: DoubleDoor may use and disclose any of the personal information you provide in response to legal proceedings, subpoenas, search warrants or other legal processes to courts, law enforcement, government authorities, and tax authorities. DoubleDoor may use and disclose your information to comply with our legal obligations and legal process, including in connection with a criminal investigation or any illegal activity.
9.
Delete Your Account: You may delete your DoubleDoor account at any time on your account settings page. However, we may retain the personal information you have provided for as long as we have valid business purpose to or as needed to fulfill our legal obligations.
10.
Do Not Track: This website does not respond to Do Not Track signals.
11.
Retention of Personal Information: DoubleDoor keeps the personal information you have shared for as long as you continue to use our Services, we have a valid business reason to do so or as needed to fulfill our legal obligations, or to resolve issues and comply with law. Where personal information is used for more than one purpose, we may retain the personal information until the purpose with the latest period expires.
12.
Information Retention and Security: DoubleDoor’s headquarters are in Irvine, California, United States. We use reasonable administrative and technical safeguards to protect your information. However, we transmission via the internet is not completely secure and we cannot guarantee the security of your information online. Additionally, DoubleDoor may store and process the information we collect from anywhere in the world.
13.
International Data Transfers: If you are using our Services from outside the United States, please be aware that information we obtain about you will be processed in jurisdictions other than your own, including the United States, and may be accessed by the courts, law enforcement and national security authorities in those jurisdictions. By using our Services, you acknowledge and consent to the international transfer and processing of your personal information as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.
14.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time, at our discretion, with without notification to you. When we update this Privacy Policy, we will update the “Last Updated” date at the top.
15.
Contact Us: If you have any questions or comments on this Privacy Policy, you can contact us by emailing us at support@DoubleDoor.io.